How much does shipping cost?
JDV Charms offers free delivery within Australia for all orders over $100. Shipping cost may vary depends on the area you are located. We usually ship your item via Australia post.
How long will my delivery take?
Once your order has been shipped, please allow 2-7 business days for delivery depending on your location. If you live in a regional area please allow a longer waiting period.
How do I track my order?
We will send you an email with a consignment number and tracking ID after shipment. Simply click the link in the email to track the delivery of your parcel.
What if my delivery gets damaged or lost?
We will make sure all items are in new condition and an accurate address is written when sending. We are not responsible for any accidental damages during the delivery and shipment. However, you can simply contact the shipping company to track your items by providing your tracking details.